Terms of Service
These Terms of Service govern your access to and use of Aqiran Xchange (formerly Dr iTunes Consult) across our website (aqiranxchange.com) and our official mobile applications (iOS and Android). By creating an account or initiating a trade, you agree to these terms.
1The Trade of Trust & Cross-Platform Scope
AgreementWelcome to Aqiran Xchange (formerly operating as Dr iTunes Consult), operated by Aqiran Ltd. These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “Trader”, or “you”) and Aqiran Xchange (“we”, “us”, or “our”).
These Terms apply uniformly across all platforms and client interfaces through which our exchange is delivered, including:
- The web application hosted at aqiranxchange.com and its subdomains.
- Our official mobile applications distributed on the Apple App Store (iOS) and Google Play Store (Android).
- Our dedicated over-the-counter physical desk in Tamale, Ghana, and authorized chat-trading desks (WhatsApp & Telegram).
By downloading our mobile app, registering an account, or submitting any digital gift card asset for trading, you certify that you are of legal age and possess the legal authority to enter into these Terms.
2Independent Secondary Marketplace & Brand Disclaimers
Crucial Legal Notice1. Secondary Marketplace Facilitator: Aqiran Xchange operates strictly as an independent secondary market exchange facilitating customer-to-business and peer liquidity for unredeemed, pre-owned closed-loop digital gift cards and prepaid balances.
2. No Endorsement or Affiliation: Aqiran Xchange is NOT affiliated with, endorsed by, sponsored by, authorized by, or in any way officially associated with the issuers, merchants, or corporate owners of the gift cards traded on the platform. This includes, without limitation:
3. Trademark Ownership & Nominative Fair Use: All brand names, trademarks, product names, logos, and registered marks displayed on our website, mobile app, and marketing materials are the exclusive property of their respective trademark owners. Any reference to these trademarks is purely nominative and descriptive, intended solely to identify the brand, denomination, and system compatibility of the secondary gift cards being exchanged.
4. Non-Issuer Status: Aqiran Xchange is not a gift card issuer. We do not manufacture, reprint, or issue gift cards. All cards exchanged are secondary stored-value products purchased from legitimate retail sources by the customer.
3Zero KYC Onboarding & User Warranties
Frictionless AccessAqiran Xchange believes in maximum efficiency and user data privacy:
You do not need to upload passports, driver’s licenses, national identity cards, or facial selfie scans to trade on Aqiran Xchange. We do not operate a centralized database of customer identity papers.
In exchange for this streamlined, private experience, you agree and warrant that:
- Lawful Ownership: Any gift card code or image submitted is 100% lawfully acquired, fully owned by you, and unredeemed. You possess the unencumbered legal right to transfer and sell the asset.
- Accurate Profile Info: You will provide true and accurate basic identity details (name, email address, phone number) for account communications and trade receipt delivery.
- Accurate Payout Details: You are the authorized owner of the designated Mobile Money number (MTN MoMo, Telecel Cash, AT Money) or bank account submitted for payout disbursement.
4Trading Workflow, Live Quotes & Valuation
Trade Lifecycle1. Real-Time Quotes: Rates published on our website and mobile app reflect dynamic secondary market liquidity. When initiating a trade, you are presented with a live quotation based on the brand, country currency, card type (e-code vs physical card with receipt), and face value.
2. Quote Validity Window: Generated trade quotes are valid for a specified window (typically 15 to 30 minutes). You must upload the asset code/images within this window to lock in the stated exchange rate. If a trade is submitted after the validity expires, it will be recalculated at the prevailing rate upon receipt.
3. Asset Inspection & Verification: Before payouts are disbursed, every submitted card code or receipt is authenticated through our verification pipeline to ensure validity, correct balance, and active redemption status.
5Financial Information & Instant Payout Settlements
Cedis CashoutCollection of Financial Payout Data: To deliver cash proceeds from your secondary trade, you must provide your financial settlement credentials — specifically:
- Mobile Money: Service provider (MTN MoMo, Telecel Cash, AT Money), account phone number, and registered subscriber name.
- Bank Transfer: Bank name, account number, branch/routing code, and account holder name.
Payout Execution & Finality: Once your card verification is completed, our automated systems dispatch the Ghanaian Cedi (GHS) payout immediately to your chosen settlement channel.
Occasional delays may occur as a result of telecom network downtimes or inter-bank clearing maintenance. Our 24/7 support desk is available to trace any delayed settlement.
6Strictly Prohibited Activities & Anti-Fraud Policy
Zero ToleranceAqiran Xchange maintains zero tolerance for fraudulent conduct. The following actions constitute immediate, material breach of these Terms:
- Submitting stolen gift cards, counterfeit cards, or assets acquired through scamming, phishing, or unauthorized card charges.
- Double-spending or attempting to redeem cards after submitting them to our platform for exchange.
- Submitting fabricated, photoshopped, or altered purchase receipts or card pack photos.
- Using automated bots, scrapers, or reverse-engineering tools against our mobile app or web endpoints.
- Attempting unauthorized chargebacks or dispute filings against completed payouts.
Violation will result in immediate trade cancellation, account suspension, forfeiture of fraudulent funds, and reporting to law enforcement authorities where warranted.
7Disclaimers, Limitation of Liability & Governing Law
Legal Protections“As-Is” Service: Aqiran Xchange web and mobile applications are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including fitness for a particular purpose or merchantability.
Limitation of Liability: To the maximum extent permitted by applicable law, Aqiran Xchange, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits arising out of your use of or inability to use our services. In no event shall our aggregate liability exceed the total face value of the specific trade in dispute.
Governing Law & Dispute Resolution: These Terms shall be governed by, construed, and enforced in accordance with the laws of the Republic of Ghana. Any disputes that cannot be resolved amicably through direct consultation with our support desk shall be submitted to the exclusive jurisdiction of the competent courts of Ghana.
Account Deletion: You may terminate these Terms at any time by ceasing use of our services and deleting your account via the mobile app or through our Delete Account Portal.
Questions about this page?
Email info@aqiranxchange.com or contact us, and our compliance & support team will reply.